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When will my order arrive?
With ground delivery in the Continental US, your order will generally arrive within 2 - 7 business days after it leaves the warehouse. Any case of delay, we will email or call you.
Do you accept orders from places outside of the US?
Yes. We accept orders internationally. There will be an additional shippping fee.
What Is My Billing Address?
Your billing address is the exact address on file with your bank or credit card company. It is also the address in which the bank or credit card company mails your monthly statements to. If your billing address happened to be different from your delivery address, make sure you have changed it on the payment page. Your order will be declined otherwise.
How to use paypal?
When you choose paypal payment and go to next step, you will be showed the paypal page. Either can you enter credit card on the right side for one time payment, or login to your paypal account if you already have one.
I have entered my credit card for one time payment, why was my card denied?
PayPal's process for accepting cards is more stringent and complicated. This process helps prevent the use of stolen and unauthorized cards. Since this process is very complex, it does occasionally affect valid cards. The denial of your credit card is not reflective of your credit worthiness. In cases where a valid card fails our system checks, we suggest that you try another credit card in the system, or go to www.paypal.com to create an account and then reorder.
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